Privacy Policy

Effective date: July 31, 2026

Borealis Systems (“Borealis Systems,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit borealissystems.net (the “Site”), contact us, or use our computer consulting, managed IT, web hosting, web design, website maintenance, security, or related services (collectively, the “Services”).

1. Information We Collect

Information you provide

We may collect information that you voluntarily provide, including:

  • Your name, email address, telephone number, company name, and contact preferences;
  • Information included in an email, contact form, support request, or other communication;
  • Information needed to prepare a quote, provide Services, manage an account, or process a transaction;
  • Technical information, files, credentials, device information, or account details that you provide when requesting IT support, web hosting, website maintenance, data recovery, or related Services; and
  • Any other information you choose to provide.

Please do not send sensitive information through an ordinary contact form or unencrypted email unless we specifically request it and provide an appropriate method for doing so.

Information collected automatically

When you visit the Site, we and our service providers may automatically collect information such as:

  • Your Internet Protocol address;
  • Browser, device, and operating-system information;
  • Referring and exit pages;
  • Pages viewed, links selected, and approximate visit times;
  • General geographic information derived from your IP address; and
  • Cookie, analytics, and similar technical identifiers.

We may use cookies and similar technologies to operate the Site, remember preferences, understand Site traffic, maintain security, and improve performance.

Information received from other sources

We may receive information from service providers, referral partners, hosting providers, analytics providers, security providers, social-media platforms, or other parties when necessary to operate the Site or provide the Services.

2. How We Use Information

We may use collected information to:

  • Respond to inquiries and provide estimates;
  • Provide, operate, maintain, and improve the Site and Services;
  • Communicate about projects, accounts, support requests, and service changes;
  • Diagnose technical problems and protect systems, networks, websites, and users;
  • Establish and manage customer relationships;
  • Process payments and maintain business and tax records;
  • Analyze Site usage and improve its content and performance;
  • Detect or prevent fraud, abuse, security incidents, and unlawful activity;
  • Enforce agreements and protect our rights and property;
  • Comply with legal and regulatory obligations; and
  • Carry out another purpose disclosed when the information is collected or with your consent.

3. Cookies and Analytics

The Site may use cookies, server logs, Google Analytics, and similar technologies. These tools may collect information about how visitors use the Site, including pages visited, approximate location, device information, and interactions with Site content.

You can limit cookies through your browser settings. Blocking certain cookies may affect how the Site functions. You may also learn about Google’s practices and available controls through Google’s privacy resources.

Where required by applicable law, we will request consent before placing non-essential cookies or using information for purposes requiring consent.

4. How We Disclose Information

We may disclose information:

  • To vendors and service providers that support hosting, analytics, communications, payment processing, data storage, cybersecurity, professional services, or Site operations;
  • To partners or subcontractors when reasonably necessary to deliver requested Services;
  • At your direction or with your consent;
  • To comply with applicable law, legal process, or a valid government request;
  • To protect the rights, safety, security, and property of Borealis Systems, our customers, Site visitors, or others;
  • To investigate or prevent suspected fraud, abuse, security incidents, or unlawful conduct; or
  • In connection with a merger, financing, acquisition, reorganization, sale of assets, or similar business transaction.

Service providers are permitted to access information only as appropriate to perform services for us and subject to applicable contractual and legal obligations.

Borealis Systems does not sell personal information for money. We do not share personal information for cross-context behavioral advertising or use it to conduct targeted advertising.

5. Affiliate and External Links

The Site may contain affiliate links. If you select an affiliate link and make a purchase, Borealis Systems may receive a commission. The destination website may collect information under its own privacy policy.

The Site may also link to third-party websites, products, social-media platforms, or services. We do not control those parties and are not responsible for their privacy, security, content, or practices. We encourage you to review their policies before providing information.

6. Customer and Client Data

When providing IT consulting, web hosting, website maintenance, security, backup, data recovery, or related Services, Borealis Systems may process information belonging to a customer or information the customer controls.

In those circumstances, the customer is responsible for ensuring that it has the authority to provide the information and for giving any notices or obtaining any permissions required by law. We process that information to provide the requested Services, follow the customer’s instructions, maintain security, meet legal obligations, and enforce applicable agreements.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing Services, maintaining business and tax records, resolving disputes, enforcing agreements, and satisfying legal, accounting, security, or reporting obligations.

Retention periods vary according to the nature of the information, the reason it was collected, the sensitivity of the information, and applicable legal requirements. Backup copies may remain for a limited time after information is removed from active systems.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. Nevertheless, no website, email system, transmission method, or storage system can be guaranteed to be completely secure. You provide information and use the Site at your own risk.

If you believe that your interaction with us is no longer secure, please notify us promptly at joe@borealissystems.net.

9. Your Privacy Choices and Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

  • Request access to personal information we maintain about you;
  • Ask us to correct inaccurate information;
  • Request deletion of certain information;
  • Obtain a portable copy of certain information;
  • Restrict or object to certain processing;
  • Withdraw consent where processing is based on consent; or
  • Appeal a decision concerning a privacy request.

You may submit a request by emailing joe@borealissystems.net with the subject line “Privacy Request.” We may need to verify your identity before completing a request. You may also use an authorized agent where applicable law permits it.

We will not discriminate against you for exercising an applicable privacy right.

10. Email Communications

If we send promotional email, you may unsubscribe by using the instructions in that email or by contacting us. We may continue sending non-promotional communications concerning active projects, accounts, transactions, security, or Services.

11. Children’s Privacy

The Site and Services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided such information, contact us so that we can investigate and delete it where appropriate.

12. International Visitors

Borealis Systems is based in New York, United States. If you access the Site from another country, your information may be processed in the United States or another jurisdiction whose privacy laws may differ from those in your location.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised policy on this page and change the effective date at the top. If required by law, we will provide additional notice or obtain consent.

14. Contact Us

Questions, concerns, or requests relating to this Privacy Policy may be sent to:

Borealis Systems
New York, New York
Email: joe@borealissystems.net
Website: https://borealissystems.net